KANATA GC4 minKANATA GC (Customer Centricity Transformation Training)A business transformation from a product-centric to a customer-centric approach typically involves a team effort, but it is usually led...
KANATA GC5 minKANATA GC (Customer Centricity)A customer-centric strategy is a business approach that prioritizes the needs and wants of customers in all aspects of the business, from...