KANATA GC3 minKANATA GC (CRM Training)When a business is implementing a CRM system, it is important to provide training to all relevant employees on how to use the system...
KANATA GC3 minKANATA GC (CRM Setup)The infrastructure components of a CRM system include the following: Cloud-based or on-premise: CRM can be deployed on-premise, on a...
KANATA GC2 minKANATA GC (CRM Strategy)CRM (customer relationship management) strategy can involve several different tactics, here are some key elements that are critical to...
KANATA GC3 minKANATA GC (CRM Fails)A Customer Relationship Management (CRM) system is a powerful tool that can help businesses to manage and analyze customer interactions...
KANATA GC3 minKANATA GC (CRM & Loyalty)Customer Relationship Management (CRM) and loyalty programs are two powerful tools that businesses can use to attract and retain...
KANATA GC3 minKANATA GC (CRM)CRM (Customer Relationship Management) refers to the practices, strategies and technologies that organizations use to manage and analyze...